Employees and customers
Train your own people and your customers — use a separate account for each audience.
Many companies teach two very different groups of people. A coffee roaster, for example, onboards its own staff, and it also teaches the baristas in the cafés it supplies how to make a great espresso. If you do both, use two accounts: one for your employees and one for your customers, for example Roastery and Roastery Academy.
Why not one account with two spaces
Spaces keep lessons, folders and sequences apart for your team. Everything your learners see is shared by the whole account:
| Shared by the whole account | What would happen with employees and customers in one account |
|---|---|
| Learners and groups | One list of everyone |
| Learner library | Customers would see your internal onboarding, and employees your customer courses |
| Leaderboard and gamification settings | Your baristas would compete with your own staff |
| Self sign-up | Works only for your company's email domains, not for customers with their own addresses |
| Branding, web address, sender name and reply address | One look and one address for both |
| Reminders | One channel for both |
Use spaces to split work between your own teams (HR, sales, operations) within one audience.
What you get with two accounts
- Separate learners: each account has its own list, library, leaderboard and results.
- Its own brand: a different logo, theme and custom domain for the academy, for example
academy.roastery.com. - Its own settings: sender name, reply address, reminders and gamification fit each audience.
- Its own plan: the number of learners in each account counts separately.
Setting up the second account
- Ask your MiniSlide contact for a second account. We'll create it with you as its owner.
- Add your colleagues in Account settings → Team of the new account. You can be a member of both accounts.
- Switch between the accounts in the menu under your name in the left sidebar (see Signing in).
Sharing lessons between the accounts
A lesson that's useful for both audiences, for example How to prepare espresso, can be copied with Copy to account… in the lesson menu (see Copying to another account).
The copy is independent: changes to the original don't appear in the copy. Learners, results, assignments and sequences aren't copied. Keep one account as the place where you edit the shared lesson, and copy it again when it changes.